Our Mission
At Viconics, we challenge ourselves in providing our customers with innovative control solutions that are easy-to-use, and offer exceptional comfort, value, quality and energy savings. We are committed to a leadership role in contributing to a more environmentally conscious global community.
By developing strong partnerships with our customers, suppliers and employees, through continued research and development and by leveraging the latest technology and manufacturing techniques, we assure a strong foundation for mutual success.
Our commitment to our employees is to forge lasting relationships fostering teamwork, growth and advancement, in a pleasant and challenging work environment.
Our Quality Policy
It is Viconics’ mission to provide the highest quality products and services that always meet contractual requirements and consistently satisfy or exceed our client’s expectations.
Viconics is committed to a program of continual improvement. This program is founded upon the policies and procedures contained or referenced in our Quality Assurance Manual, and the dedication of personnel employed by Viconics.
Products provided to our customers are continuously monitored. Information derived from monitoring the system is presented to management for use in planning and continually improving system performance. Input from clients is actively sought and used to ensure that the services provided fully satisfy the client’s expectations.
Product quality is the direct responsibility of the President, who, together with all the management, fully endorses the policies set out in this manual.
This quality policy is communicated to all employees. Employees at all levels of the organization are expected to fulfill the requirements of this policy in all of their work related efforts and decisions.
The quality policy is reviewed at least annually for suitability at the management review and is under document control.
Our Environmental Policy
At Viconics, we are committed to a leadership role in contributing to an environmentally conscious global community.
By applying cutting-edge product design and responsible manufacturing processes, we pledge to provide our customers with innovative environmentally-friendly control solutions.
Through continued research and development, education and by establishing strong partnerships with our customers, suppliers and employees, we assure our part in laying a strong foundation for global environmental healing and preservation. Viconics ensures that all its activities are carried out in conformance with the relevant Federal, Provincial and Municipal Environmental Regulations.
Our commitment to our employees is to forge lasting relationships fostering teamwork, growth and advancement, in a pleasantly, clean, healthy and challenging work environment.
Viconics RoHS Statement
Viconics is working with customers and suppliers to achieve compliance with WEEE and RoHS Directives where applicable.
The Directives
The WEEE Directive requires producers to pay for electronic and electrical equipment recycling and it covers a broad range of electronic and electrical products. The WEEE Directive aims to divert waste electronics from going into landfills and to encourage eco-design, reuse and recycling through producer responsibility. The WEEE Directive applies to standalone products. These are products that can function entirely on their own and are not a part of another system or piece of equipment.
The RoHS Directive bans specified hazardous substances in certain electronic and electrical equipment placed on the EU market after July 1, 2006. The RoHS Directive requires that any such new electrical and electronic equipment does not contain lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB) and polybrominated diphenyl ethers (PBDE), (PBBs and PBDEs are often used as flame retardants in some plastics), unless exempt. It should be noted that products manufactured by Viconics are not subject to the RoHS Directive and the RoHS Directive expresses exemptions from its substance bans for some applications. Categories 8 Medical and 9 Measurement and Control Equipment including thermostats are exempt of the RoHS directive.
Our Position
As a leader in building automations Viconics regards the protection of the environment as a priority. As a certified ISO 14001 company we are committed to ensure that environmental consideration is part of our operations and daily life. We are currently capable of manufacturing lead free products at our facility and are continuously working with component suppliers to replace non-RoHS components with RoHS compliant components where applicable. The current version of the RoHS directive exempts products manufactured by Viconics destined to the European market, however it is Viconics’ objective to make specific product lines RoHS compliant.
Viconics Procurement, Quality and Engineering Project team are actively identifying suitable components and substances to replace those substances banned by the RoHS Directive. Close co-operation and collaboration with our sources of supply is essential to this process in order to qualify vendors and the materials they provide.
Viconics is implementing RoHS-related changes in order to make products compliant as necessary. We expect that there will be ongoing communications about our progress and any new processes we may introduce to support RoHS Directive implementation or other environmental enhancements we may make to our products.
Our Security Policy
On October 10, 2008, the United States Customs Border Protection (CBP) certified Viconics Electronics Inc. as a C-TPAT partner.
C-TPAT (Customs Trade Partnership Against Terrorism) is a joint U.S. government-to-business initiative to build cooperative relationships that strengthens overall supply-chain and border security. C-TPAT certification provides a smoother material flow at US borders for Viconics and assures a continued flow of goods in conditions of national emergencies.
C-TPAT member’s benefit with less inspection at US borders than non-C-TPAT members, thus providing customers with less interruptions of their supply chains. Furthermore, CBP commits to provide a secure entry process marked by the efficient release of goods and prompt resolution of CBP issues, which results in a facilitation of trade moving into the United Sates.
In our present climate of uncertainty, this milestone provides our customers with one less element to be concerned with - interruption of their supply-chain in the event of a national emergency.